Case Studies · platforms

Reltio MDM Case Studies

Real client outcomes from Celumai Reltio MDM platform engagements - with actual numbers.

4 case studies

Customer 360 Unified Profile for a Retail Group Using Reltio MDM
Reltio MDM Retail
1 unified customer profile across 6 brands

Customer 360 Unified Profile for a Retail Group Using Reltio MDM

Multi-Banner Retail Group

A 6-brand retail group used Reltio to unify duplicate customer records into one profile, powering cross-brand loyalty for the first time.

6
Store brands unified into one customer view
1
Master customer profile per person
7 months
Implementation duration
Connected Customer Data Platform for a Life Sciences Company Using Reltio
Reltio MDM Healthcare
4.8x → 1.02x HCP deduplication

Connected Customer Data Platform for a Life Sciences Company Using Reltio

Global Life Sciences Company

A life sciences company needed a single connected view of HCP relationships across 140 sales reps, 3 CRM systems, and 6 data…

4.8x→1.02x
HCP deduplication
6 hrs
Rep time saved weekly
140
Reps on unified platform
Real-Time MDM for a Telecommunications Provider – Single Customer View Across 8M Subscribers
Reltio MDM SaaS & Technology
4.2 min → 8 sec customer ID time

Real-Time MDM for a Telecommunications Provider – Single Customer View Across 8M Subscribers

National Telecommunications Provider

A telecommunications provider with 8 million subscribers had customer data in 14 operational systems. A customer calling for support was asked for…

8M
Subscribers unified
8 seconds
Customer ID time (from 4.2 min)
22%
FCR improvement
Reltio MDM for a Global Asset Manager – Investor Data Governance Across 22 Jurisdictions
Reltio MDM BFSI
$340M additional AUM from existing investors

Reltio MDM for a Global Asset Manager – Investor Data Governance Across 22 Jurisdictions

Global Asset Manager ($180B AUM)

A global asset manager with AUM of $180B needed a single governed investor record across 22 jurisdictions to satisfy regulatory requirements and…

$340M
Additional AUM year 1
22
Jurisdictions unified
3 days
vs 6 weeks reporting

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