CRM · Data Architecture · Gen AI · India

We build the data systems
that make your CRM actually work

Celumai delivers CRM implementation, data architecture, and Gen AI solutions for enterprise teams across India — from first architecture decision to go-live and beyond.

Book a Discovery Call See Our Work
40+ CRM implementations delivered
98% On-time project delivery
3.2× Avg CRM adoption improvement
$0 Data lost across all migrations

What we do

Five practice areas.
One connected team.

View all services
Data dashboard with analytics

01

CRM & data

End-to-end CRM implementation, migration, and data architecture. We design the data model before touching the platform — every single time.

SalesforceHubSpotSAPInformaticaReltio MDM
Explore this service →
AI neural network visualization

02

Gen AI & automation

From AI readiness assessment to production deployment. Predictive scoring, intelligent chatbots, RPA workflows, and automation built directly into your existing CRM stack.

Einstein AIAzure AIHubSpot AIMuleSoft
Explore this service →
Server room infrastructure

03

Digital transformation

Legacy system modernisation, cloud migration strategy, and MarTech stack design. We map the technology path from where you are to where you need to be.

Adobe CDPSegmentAWSAzureMarketo
Explore this service →
Strategy meeting

04

Branding & marketing

Brand strategy, visual identity, performance marketing setup, and marketing ops automation — all connected to your CRM and data infrastructure so every campaign is measurable.

HubSpotMarketoGoogle AdsTableau
Explore this service →

05 — Managed & advisory

Monthly retainers, fractional CRM leadership & team training

We stay with you long after go-live to ensure adoption, performance, and ROI. All engagements are SLA-backed with dedicated support.

Explore service

Sound familiar?

Problems we fix
every week

Data quality

01 — Data quality

Your CRM has 40% duplicate records and nobody trusts the data

Broken automations fire on the wrong contacts, pipeline numbers are unreliable, and your team has stopped believing what the CRM tells them. We clean, deduplicate, and build governance rules so it never happens again.

See how we fix this →
CRM adoption

02 — CRM adoption

Sales reps log deals in spreadsheets, not the CRM

Deals do not get updated, activity is not logged, and leadership cannot forecast accurately because the data is 60% incomplete. We rebuild the CRM around how your team actually works — not how someone imagined they would.

See how we fix this →
Project rescue

03 — Project rescue

6 months in, 3× over budget, go-live keeps moving

You need someone to rescue it, not restart it. We diagnose failing CRM projects and get them to go-live without losing what has already been built — usually in 6 to 8 weeks from engagement.

See how we fix this →
Marketing ROI

04 — Marketing ROI

Campaigns run but nobody can prove what closed deals

Marketing spends the budget, leads come in, but the attribution is broken. You cannot connect campaigns to revenue and the board is asking why. We build multi-touch attribution directly inside your CRM.

See how we fix this →
Data silos

05 — Data silos

CRM, ERP, and marketing have different versions of the same customer

Five systems, five customer records, zero single source of truth. Personalisation is impossible and every board report requires manual reconciliation. We architect the integration layer that joins it all together.

See how we fix this →
CRM migration

06 — CRM migration

You have outgrown your CRM but are afraid of losing 5 years of history

We have migrated millions of records across Salesforce, HubSpot, SAP, and Dynamics with zero data loss. Every migration includes a full rollback plan before we touch a single record in your production environment.

See how we fix this →
CRM Audit Checklist

Free resource 01

CRM Audit Checklist — get it free

37-point checklist to find every weakness in your current CRM before you spend another rupee on it.

PDF · 12 pages · Free download

Download free checklist → Talk to us instead
Data Architecture Assessment

Free resource 02

Data Architecture Assessment — get it free

Self-scoring worksheet that shows you exactly how mature your data architecture is — and the 3 gaps that will break your next CRM project.

Worksheet · Excel + PDF · Free

Download free assessment → Talk to us instead
CRM Migration Playbook

Free resource 03

CRM Migration Playbook — get it free

Step-by-step playbook covering data mapping, cutover planning, rollback strategy, and go-live checklist for teams migrating CRM platforms.

Playbook · PDF · 28 pages · Free

Download free playbook → Talk to us instead

Client outcomes

Results our clients
actually talk about

All case studies
Case study
Healthcare

1,200 hrs saved/yr

Gen AI Automation for Multi-city Healthcare Provider

Built an intelligent document processing system and CRM automation layer that saved 1,200 hours of manual administrative work per year. Integrated with…

Read full case study →
Case study Retail & E-commerce

360° customer view

National E-commerce Brand

Data Architecture Redesign for E-commerce Retailer

Read case study →
Case study SaaS & Technology

45% less manual ops

B2B SaaS Platform

HubSpot Implementation for B2B SaaS Scale-up

Read case study →
Case study BFSI

40% faster pipeline

Leading Insurance Group

Salesforce Migration for Leading BFSI Insurer

Read case study →

Industries we serve

Sector-specific expertise.
Not generic playbooks.

All industries
Banking, Financial Services & Insurance
BFSI →

Banking, Financial Services & Insurance

Post-merger CRM, regulatory compliance, 360° customer view

Explore →
Healthcare & Life Sciences
Healthcare →

Healthcare & Life Sciences

Patient journey automation, compliance, data governance

Explore →
Retail & E-commerce
Retail & E-commerce →

Retail & E-commerce

Omnichannel CRM, loyalty programs, D2C data architecture

Explore →
Manufacturing & Industrial
Manufacturing →

Manufacturing & Industrial

ERP–CRM integration, distributor portals, field service CRM

Explore →
SaaS & Technology
SaaS & Tech →

SaaS & Technology

RevOps automation, HubSpot implementation, scale-up CRM

Explore →
Logistics & Supply Chain
Logistics →

Logistics & Supply Chain

3PL CRM, last-mile data, supply chain visibility

Explore →

What clients say

Trusted by enterprise
teams across India

Celumai did not just implement Salesforce — they designed a data architecture we can scale on for the next 5 years. Zero data loss in migration, under 14 weeks, exactly as promised.

V

VP of Operations

Leading BFSI Group

The team understood data architecture problems that three other consultants had missed. CRM adoption went from 40% to 91% within 30 days of go-live. Exceptional.

C

CTO

B2B SaaS Platform

We had a failed HubSpot implementation two previous agencies could not fix. Celumai diagnosed it in the first week and had everything working within 6 weeks. Incredible.

H

Head of Revenue

E-commerce Scale-up

FAQ

Questions we hear every week

A standard CRM implementation takes 6 to 16 weeks depending on complexity. A basic HubSpot setup for a 20-person sales team can go live in 4 to 6 weeks. A full Salesforce implementation with ERP integration typically takes 12 to 20 weeks. We run every project in two-week sprints so you see progress from week one.
CRM implementation is setting up a new CRM from scratch. CRM migration is moving existing data and processes from one platform to another. Migration involves data mapping, deduplication, and cutover planning to ensure no records are lost or corrupted during the switch.
CRM implementation costs typically range from $10,000 for a basic HubSpot setup to $80,000+ for a full Salesforce enterprise deployment with integrations. Cost depends on the platform, number of users, data volume, and integration complexity. We offer fixed-price packages for standard implementations.
Data governance in CRM refers to the policies, ownership rules, and validation processes that control how customer data is created, updated, and used. Without it, CRM systems accumulate duplicates, incomplete records, and inconsistent data that breaks automations and reporting within 6 months of go-live.
Yes. While headquartered in India, we work with clients across the Middle East, Southeast Asia, and the UK. Our delivery model is remote-first with on-site presence available for project kickoff, key workshops, and go-live support.
We flag scope changes immediately when they arise and agree on pricing before proceeding. We never do work and then bill for it retrospectively. Every engagement includes a clear change management process agreed upfront.

Ready to start?

Not sure where to start?

Book a free 30-minute discovery call. We will diagnose your CRM setup and tell you exactly what needs fixing — no commitment required.

Book a Discovery Call → See Client Results