We build the data systems
that make your CRM actually work
Celumai delivers CRM implementation, data architecture, and Gen AI solutions for enterprise teams across India -- from first architecture decision to go-live and beyond.
What we do
Five practice areas.
One connected team.
01
CRM & data
End-to-end CRM implementation, migration, and data architecture. We design the data model before touching the platform -- every single time.
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02
Gen AI & automation
From AI readiness assessment to production deployment. Predictive scoring, intelligent chatbots, RPA workflows, and automation built directly into your existing CRM stack.
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03
Digital transformation
Legacy system modernisation, cloud migration strategy, and MarTech stack design. We map the technology path from where you are to where you need to be.
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04
Branding & marketing
Brand strategy, visual identity, performance marketing setup, and marketing ops automation -- all connected to your CRM and data infrastructure so every campaign is measurable.
Explore this service ->05 -- Managed & advisory
Monthly retainers, fractional CRM leadership & team training
We stay with you long after go-live to ensure adoption, performance, and ROI. All engagements are SLA-backed with dedicated support.
Sound familiar?
Problems we fix
every week
Your CRM has 40% duplicate records and nobody trusts the data
Broken automations fire on the wrong contacts, pipeline numbers are unreliable, and your team has stopped believing what the CRM tells them. We clean, deduplicate, and build governance rules so it never happens again.
Sales reps log deals in spreadsheets, not the CRM
Deals do not get updated, activity is not logged, and leadership cannot forecast accurately because the data is 60% incomplete. We rebuild the CRM around how your team actually works.
6 months in, 3x over budget, go-live keeps moving
You need someone to rescue it, not restart it. We diagnose failing CRM projects and get them to go-live without losing what has already been built -- usually in 6 to 8 weeks.
Campaigns run but nobody can prove what closed deals
Marketing spends the budget, leads come in, but the attribution is broken. You cannot connect campaigns to revenue and the board is asking why. We build multi-touch attribution inside your CRM.
CRM, ERP, and marketing have different versions of the same customer
Five systems, five customer records, zero single source of truth. Personalisation is impossible and every board report requires manual reconciliation. We architect the integration layer.
You have outgrown your CRM but are afraid of losing 5 years of history
We have migrated millions of records across Salesforce, HubSpot, SAP, and Dynamics with zero data loss. Every migration includes a full rollback plan before we touch production.
Free resource 01
CRM Audit Checklist -- get it free
37-point checklist to find every weakness in your current CRM before you spend another rupee on it.
Free resource 02
Data Architecture Assessment -- get it free
Self-scoring worksheet that shows you exactly how mature your data architecture is -- and the 3 gaps that will break your next CRM project.
Free resource 03
CRM Migration Playbook -- get it free
Step-by-step playbook covering data mapping, cutover planning, rollback strategy, and go-live checklist for teams migrating CRM platforms.
Client outcomes
Results our clients
actually talk about
1,200 hrs saved/yr
Gen AI Automation for Healthcare Provider
Built intelligent document processing and CRM automation saving 1,200 hours of manual work per year.
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Retail
360 degree view
National E-commerce Brand
Data Architecture Redesign for E-commerce Retailer
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SaaS & Technology
45% less manual ops
B2B SaaS Platform
HubSpot Implementation for B2B SaaS Scale-up
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BFSI
40% faster pipeline
Leading Insurance Group
Salesforce Migration for Leading BFSI Insurer
Read case study ->Industries we serve
Sector-specific expertise.
Not generic playbooks.
BFSI
->
Banking, Financial Services & Insurance
Post-merger CRM, regulatory compliance, 360deg customer view
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Healthcare
->
Healthcare & Life Sciences
Patient journey automation, compliance, data governance
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Retail & E-commerce
->
Retail & E-commerce
Omnichannel CRM, loyalty programs, D2C data architecture
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Manufacturing
->
Manufacturing & Industrial
ERP-CRM integration, distributor portals, field service CRM
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SaaS & Tech
->
SaaS & Technology
RevOps automation, HubSpot implementation, scale-up CRM
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Logistics
->
Logistics & Supply Chain
3PL CRM, last-mile data, supply chain visibility
Explore ->From our team
Featured insights
What clients say
Trusted by enterprise
teams across India
Celumai did not just implement Salesforce -- they designed a data architecture we can scale on for the next 5 years. Zero data loss in migration, under 14 weeks, exactly as promised.
The team understood data architecture problems that three other consultants had missed. CRM adoption went from 40% to 91% within 30 days of go-live. Exceptional.
We had a failed HubSpot implementation two previous agencies could not fix. Celumai diagnosed it in the first week and had everything working within 6 weeks. Incredible.
FAQ
Questions we hear every week
Ready to start?
Not sure where to start?
Book a free 30-minute discovery call. We will diagnose your CRM setup and tell you exactly what needs fixing -- no commitment required.