HR & Staffing
Professional Services & Consulting
👥
HR & Staffing

CRM for HR & Staffing.
Dual CRM. Client pipeline. Candidate relationships.

Client business development CRM, candidate relationship management, and placement pipeline tracking for HR consultancies and staffing companies globally.

Client CRM
BD and account management
Candidate CRM
Relationship and pipeline
Placement tracking
End-to-end visibility
Fee revenue
Attribution and forecasting

Why HR & Staffing CRM is different

Staffing CRM requires two relationship models in one system

HR consultancies and staffing companies manage two distinct relationship types simultaneously - client organisations who need talent, and candidates who are talent. Each requires a different CRM model, different interaction cadences, and different relationship management goals. Most staffing companies use their applicant tracking system for candidates and ignore client-side CRM entirely. Both sides need systematic management.

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Client BD pipeline not managed systematically
Business development with new client organisations is managed informally. No pipeline, no BD activity tracking, no visibility into which accounts are closeable.
Candidate relationships lost between placements
A placed candidate is a future client and a future referral source. Most staffing companies have no systematic relationship management strategy for placed candidates.
Placement pipeline visibility poor before positions are filled
Consultants know their own positions. Directors have no real-time view of total live vacancies, candidate pipeline depth, and fee revenue at risk.

Client result

What we delivered for a HR & Staffing business

All case studies →
Case Study
2.1x increase in qualified demo requests

A Quick-Win HubSpot Chatbot Rollout That Doubled Qualified Demo Requests

B2B SaaS Company, Early Growth Stage

A SaaS company deployed a HubSpot conversational AI chatbot on its pricing and product pages in under 6 weeks, more than doubling qualified demo requests.

2.1x
Increase in qualified demo requests
2
Pages included in the initial rollout
6 weeks
Time to launch
1 month
Time to measurable, decision-ready results
Read full case study →

"We genuinely did not know if this would move the needle or if people would just ignore a chatbot. Within a month we had real evidence, not a guess, and it justified expanding the approach to more of the site."

He
Head of Growth
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Regulatory & compliance context

We design CRM for staffing companies that satisfies GDPR and UK GDPR for candidate and client personal data, ICO staffing agency guidance on CV and personal data retention, Conduct Regulations 2003 for UK employment agencies, AWR (Agency Workers Regulations) tracking requirements, and right to work document management and audit trail obligations.

FAQ

HR & Staffing CRM questions answered

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