Property Management
Real Estate & Property
🔑
Property Management

CRM for Property Management.
Tenant relationships. Lease renewals. Maintenance CRM.

Tenant relationship management, lease renewal tracking, maintenance request CRM, and landlord reporting for property management companies globally.

Tenant CRM
Relationship management
Renewal tracking
Early intervention
Maintenance
Request management
Landlord CRM
Client reporting

Why Property Management CRM is different

Property management CRM is a tenant retention problem

Property management companies manage ongoing tenant relationships on behalf of landlords - handling maintenance, compliance, rent collection, and lease renewals. CRM in property management is about reducing void periods through proactive tenant relationship management, automating routine communications, and giving landlords transparent reporting on their portfolio.

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Lease renewal conversations start too late
Renewals are discussed at notice period, not 6 months before. Tenants who have already mentally moved on are difficult to retain.
Maintenance requests tracked in email and WhatsApp
No systematic logging of maintenance requests, contractor assignments, completion times, or tenant satisfaction. No visibility into recurring issues.
Landlord reporting produced manually
Portfolio reports for landlords compiled from multiple systems. Hours of work every month that should be automated.

Client result

What we delivered for a Property Management business

All case studies →
Case Study
2.1x increase in qualified demo requests

A Quick-Win HubSpot Chatbot Rollout That Doubled Qualified Demo Requests

B2B SaaS Company, Early Growth Stage

A SaaS company deployed a HubSpot conversational AI chatbot on its pricing and product pages in under 6 weeks, more than doubling qualified demo requests.

2.1x
Increase in qualified demo requests
2
Pages included in the initial rollout
6 weeks
Time to launch
1 month
Time to measurable, decision-ready results
Read full case study →

"We genuinely did not know if this would move the needle or if people would just ignore a chatbot. Within a month we had real evidence, not a guess, and it justified expanding the approach to more of the site."

He
Head of Growth
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Regulatory & compliance context

We design CRM for property managers that satisfies GDPR and UK GDPR for tenant personal data, right to rent checks document management and audit trail, deposit protection compliance records, Section 21 and Section 8 notice management and documentation, and HMO licensing tenant data requirements.

FAQ

Property Management CRM questions answered

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Free assessment - Property Management

Start your property management CRM project

Tell us about your portfolio size and current tenant communication process.

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Free Property Management CRM assessment - no commitment
Fixed-price delivery options
NDA available on request