Stock Broking & Capital Markets
Banking, Financial Services & Insurance
📈
Stock Broking & Capital Markets

CRM for Stock Broking & Capital Markets.
Client onboarding. Compliance. Relationship management.

Client onboarding, regulatory compliance, and trading relationship management CRM for brokers and capital markets firms globally.

KYC workflow
Client onboarding
FCA/SEC ready
Regulatory compliance
Relationship CRM
Client engagement
Trade context
Deal linkage

Why Stock Broking & Capital Markets CRM is different

Broking CRM is a compliance and relationship problem

Stock broking and capital markets firms manage complex client relationships under strict regulatory oversight. Client onboarding requires KYC, suitability assessment, and risk profiling. Ongoing management requires records of every interaction, every trade recommendation, and every client instruction. CRM must be compliance-first in this environment.

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Client onboarding too slow due to manual KYC
Onboarding takes weeks because KYC checks, account opening documents, and suitability assessments are managed in email and offline processes.
Trade recommendation records not in CRM
FCA and MiFID II require records of trade recommendations, rationale, and client instructions. These records are in email, not in CRM.
No single view of client trading relationship
Client portfolio, trading history, and relationship management data are in separate systems. Relationship managers lack context.

Client result

What we delivered for a Stock Broking & Capital Markets business

All case studies →
Case Study
2.1x increase in qualified demo requests

A Quick-Win HubSpot Chatbot Rollout That Doubled Qualified Demo Requests

B2B SaaS Company, Early Growth Stage

A SaaS company deployed a HubSpot conversational AI chatbot on its pricing and product pages in under 6 weeks, more than doubling qualified demo requests.

2.1x
Increase in qualified demo requests
2
Pages included in the initial rollout
6 weeks
Time to launch
1 month
Time to measurable, decision-ready results
Read full case study →

"We genuinely did not know if this would move the needle or if people would just ignore a chatbot. Within a month we had real evidence, not a guess, and it justified expanding the approach to more of the site."

He
Head of Growth
Book a free Stock Broking & Capital Markets CRM assessment
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Regulatory & compliance context

We design CRM for broking firms that satisfies FCA conduct rules and COBS requirements, MiFID II and UK MiFIR best execution and record-keeping, MAS requirements for Singapore brokers, ASIC RG 255 for Australian brokers, SEC and FINRA record-keeping for US broker-dealers, and FATCA and CRS reporting requirements.

FAQ

Stock Broking & Capital Markets CRM questions answered

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Fixed-price delivery options
NDA available on request