Stock Broking & Capital Markets
Banking, Financial Services & Insurance
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Stock Broking & Capital Markets

CRM for Stock Broking & Capital Markets.
Client onboarding. Compliance. Relationship management.

Client onboarding, regulatory compliance, and trading relationship management CRM for brokers and capital markets firms globally.

KYC workflow
Client onboarding
FCA/SEC ready
Regulatory compliance
Relationship CRM
Client engagement
Trade context
Deal linkage

Why Stock Broking & Capital Markets CRM is different

Broking CRM is a compliance and relationship problem

Stock broking and capital markets firms manage complex client relationships under strict regulatory oversight. Client onboarding requires KYC, suitability assessment, and risk profiling. Ongoing management requires records of every interaction, every trade recommendation, and every client instruction. CRM must be compliance-first in this environment.

Talk to a Stock Broking & Capital Markets specialist →
Client onboarding too slow due to manual KYC
Onboarding takes weeks because KYC checks, account opening documents, and suitability assessments are managed in email and offline processes.
Trade recommendation records not in CRM
FCA and MiFID II require records of trade recommendations, rationale, and client instructions. These records are in email, not in CRM.
No single view of client trading relationship
Client portfolio, trading history, and relationship management data are in separate systems. Relationship managers lack context.

Client result

What we delivered for a Stock Broking & Capital Markets business

All case studies →
Case Study
180% increase in marketing-influenced pipeline

Marketing Operations Rebuild for a B2B Healthcare Company β€” From Campaign Chaos to Scalable Engine

B2B Healthcare Company

A B2B healthcare company had a marketing team of six producing campaigns manually from spreadsheets. No campaign tracking, no attribution, no lead scoring. HubSpot had been purchased twelve months earlier and barely used.

180%
Marketing-influenced pipeline
22%
Campaign spend reduction
12 weeks
Foundation built
Zero→full
Attribution visibility
Read full case study →

"We had the tools and the team. We just needed someone to build the system that connected them. Celumai did that in twelve weeks. What we have now would have taken us two years to build ourselves."

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Head of Marketing
Book a free Stock Broking & Capital Markets CRM assessment
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Regulatory & compliance context

We design CRM for broking firms that satisfies FCA conduct rules and COBS requirements, MiFID II and UK MiFIR best execution and record-keeping, MAS requirements for Singapore brokers, ASIC RG 255 for Australian brokers, SEC and FINRA record-keeping for US broker-dealers, and FATCA and CRS reporting requirements.

FAQ

Stock Broking & Capital Markets CRM questions answered

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Free assessment β€” Stock Broking & Capital Markets

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Free Stock Broking & Capital Markets CRM assessment β€” no commitment
Fixed-price delivery options
NDA available on request