Why Pharma & Biotech CRM is different
Pharma CRM must be compliance-architecture-first
Pharmaceutical and biotech companies are among the most tightly regulated commercial organisations in the world. Every interaction with a healthcare professional must be recorded. Sample distribution must be logged. Speaker event attendance must be declared. Transfer of value must be disclosed publicly. CRM in pharma is not optional — it is a regulatory obligation.
Talk to a Pharma & Biotech specialist →What we deliver
CRM services for pharma and biotech
Client result
What we delivered for a Pharma & Biotech business
"We had the tools and the team. We just needed someone to build the system that connected them. Celumai did that in twelve weeks. What we have now would have taken us two years to build ourselves."
Insights
Articles written for Pharma & Biotech professionals
Regulatory & compliance context
We design CRM for pharma and biotech that satisfies ABPI Code of Practice for UK companies, EFPIA Code on Disclosure of Transfers of Value for European operations, PhRMA Code for US activities, GDPR and CCPA for HCP personal data, FDA 21 CFR Part 11 electronic records requirements, and mandatory public disclosure of transfers of value to HCPs.
Free assessment — Pharma & Biotech
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